Shipping & Delivery Policy

1. Delivery Scope & Shipping Options

BunkYard provides two delivery channels: **Local Room Delivery** within the IIT Jodhpur campus boundary (including all student hostels, residential blocks, and faculty housing) and **PAN India Courier Shipping** for dispatching custom merchandise to external locations across India.

2. Shipping Fees

We are proud to offer 100% free delivery with zero shipping charges for all orders delivered within the IIT Jodhpur campus. For courier deliveries across India, standard shipping charges will be computed and displayed during the checkout process.

3. Estimated Fulfillment & Delivery Timelines

Because our merchandise is printed/customized to order, delivery timelines consist of both production and transit time:

• T-Shirts & Apparel: Local campus room delivery takes 3 to 5 business days; PAN India courier shipping takes 6 to 9 business days.
• Mugs & Accessories: Local campus room delivery takes 2 to 4 business days; PAN India courier shipping takes 5 to 8 business days.
• Vinyl Stickers: Local campus room delivery takes 1 to 2 business days; PAN India courier shipping takes 4 to 6 business days.

Local campus deliveries are executed daily between 5:00 PM and 9:00 PM. We do not run campus deliveries on national holidays or during official institute examinations.

4. Delivery Process

During checkout, you can select one of the following methods:

• Hostel Room Delivery: Enter your hostel block (e.g. Hall 1, A-Wing) and room number. Our campus delivery team will deliver the package directly to your hostel room.
• Campus Collection Point: Collect your order in person at designated campus pickup locations (such as LH-2 lobby or Mess common area) during scheduled collection windows.
• PAN India Courier: Ship the custom merchandise directly to your doorstep anywhere in India via our courier service partners. Tracking links will be provided on dispatch.

5. Undelivered or Lost Packages

If our delivery team is unable to locate your room or access your hostel wing, we will contact you via your registered phone number. If contact cannot be established, the package will be brought back to our central collection node and held for pickup.

In the rare event that a package is marked as delivered but not received, please contact us immediately. We will review delivery logs, and if a package is confirmed lost by our delivery agents, we will print and deliver a fresh replacement or issue a full refund.